Part-Time Information Associate – Children’s Services Temporary

The Welland Public Library is seeking a Part Time Information Associate – Children Services (Temporary).  Under the supervision of the Manager of Programming & Outreach the Part-Time Information Associate
(Children’s Services) develops, conducts and evaluates programs for children and youth. This position also provides reference, information, reader’s advisory and circulation services to customers using a variety of
resources including print materials, electronic information and integrated library software.

Position Requirements:

  • Develops and conducts library programs, class visits and outreach activities for children and youth as required.
  • Assists in program analysis and evaluation.
  • Provides friendly and courteous service to customers.
  • Analyzes customer inquiries and provides requested information at the first point of contact.
  • Responds quickly and effectively to reference and reader’s advisory questions in person, on the telephone and electronically through email. Uses print materials, databases and online resources to
    meet customer needs as appropriate.
  • Maintains the confidentiality of patron information, records and requests.
  • Registers new borrowers and completes circulation transactions in an automated environment. Places, retrieves and notifies patrons about holds and renews library materials for users.
  • Communicates and interprets Welland Public Library policies and procedures to staff and the public.
  • Resolves issues independently when possible and refers more challenging problems to the supervisor.
  • Assists customers with library equipment including Internet workstations, printing, photocopying, word processing, and microfilm readers.
  • Assists customers in the use of new technology and social media.
    Performs basic equipment maintenance and troubleshooting to resolve routine hardware and software problems.
  • Assists in collection development processes, including selection and deselection of materials.
  • Attends staff meetings and training sessions.
  • Stays abreast of new books, technologies, library resources and search tools to assist customers.
  • Follows safe work practices and procedures in support of Welland Public Library’s Health and Safety policy.
  • Performs other duties as required.

The rate of pay for this Part Time, Cupe position is $21.85-26.19

Click here to read the job description for Part-Time Information Associate – Children’s Services Temporary

Qualified applicants are encouraged to submit a current resume clearly marked “Part Time Information Associate – Children Services (Temporary)” via email to (hr null@null welland

Posting closes at 4:00pm on Friday, September 25th, 2020

The Welland Public Library is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. The Welland Public Library is committed to accommodating persons with
disabilities. Should you require any accommodations, we will work to meet your needs.

All applications will be held in strict confidence. We thank all applicants, however, only those selected for an interview will be contacted. No phone calls please. Personal information is collected under the authority of the
Municipal Freedom of Information and Protection of Privacy Act and will be used for employment assessment purposes only.